Built for logistics providers

Third-party logistics providers are expanding beyond storage and distribution to offer higher-value services for their customers. BacTracs enables 3PLs to handle returns, warranty service, repairs, and refurbishment with the same efficiency and scale you bring to forward logistics. 

 

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    • Handle customer returns, repairs, and warranty cases alongside your existing distribution operations.

    • Provide a unified view of returns and refurbishments across multiple clients.

    • Deliver analytics and reporting that prove value back to your customers.

    • Manage everything from short-term projects to full-facility operations—reverse and forward logistics included.

Tailored solutions for 3PL Returns

ReceivingCenter

Differentiate your offering

Go beyond warehousing and fulfillment by adding returns management, repair, and refurbishment services for your customers.

ReceivingAssembly

Streamlined returns workflows

Guided workflows reduce touches from receiving through ship-out, ensuring faster turn-times and more consistent processing.

RepairShop2

Warranty & repair made simple

Standardized grading and dispositioning make it easy to manage warranty cases, route items for repair, or decide on refurbishment vs. return-to-vendor.

store

Value recovery for your customers

Capture higher value from returned products through consistent refurbishment, parts harvesting, and resale-ready processing.

Integrations

Flexible system architecture

Deploy BacTracs as a standalone solution or as part of your integrated tech stack. Whether it’s special projects, managing a dedicated returns program, or running your entire facility, BacTracs scales to your needs—including efficient handling of forward logistics.

OpenBox

Fast deployment, quick ROI

Launch new programs rapidly with turnkey implementation designed for 3PL environments.